Alpina International

Security and Loss Prevention Management

Explains the issues surrounding the need for individualized security programs, examines a wide variety of security and safety equipment and procedures, discusses guest protection and internal security for asset protection, explores risk management and loss prevention issues, and outlines OSHA regulations that apply to lodging properties.

Objectives:
1. Discuss legal concerns in providing safe and secure accommodations for guests.
2. Identify preliminary considerations in setting up a security program, including the importance of law enforcement liaison and security training.
3. State the various methods of security staffing, noting the potential strengths and weaknesses of each method.
4. Identify and explain the functions of a wide variety of security equipment, including physical security systems, surveillance systems, communication systems, alarm systems, and guestroom security equipment such as locks.
5. Identify and explain the purposes of security procedures that deal with guest protection and internal control. Procedures are discussed generally and on a department-by-department basis, with special emphasis placed on handling special guests and events.
6. Explain the value of and procedures for accurate report writing and recordkeeping.
7. Discuss the elements of and need for protecting the accounting function, including accounting control and cashiering procedures, credit policies, computer security, and an internal audit program.
8. Contribute to the development of an emergency management program that deals with bombs and bomb threats, fires, hurricanes, tornadoes, floods, earthquakes, blackouts, robberies, medical emergencies, terrorism, and working effectively with the media in the event of an emergency situation.
9. Discuss the elements of a risk management program, appropriate insurance coverage for lodging operations, claims management, and the importance of an ongoing safety committee.
10. Identify many Occupational Safety and Health Act regulations that contain information important to lodging property managers and personnel.